Sending a single SEPA cancellation

 
Prerequisite

The SEPA cancellation is displayed in the overview mask of the SEPA cancellations with the status Created, In process or Transferred with errors.

You have prepared your security medium.

Procedure

1.

In the column Action, click on for the relevant order.

2.

The mask of the security plugin opens, showing you the data of the cancellation.

3.

To view and/or save the accompanying note for the cancellation, click on in the column Accompanying note.

4.

To continue with the signing, click on Sign.

5.

Authenticate yourself with your security medium.

The cancellation is transferred to the financial institution.
 

After it has been sent successfully, the SEPA cancellation has the status Transferred successfully.
 

If it could not be sent successfully, for example, because your financial institution does not have a connection to the partner application, the SEPA cancellation has the status Transferred with errors.
 

If you clicked on Cancel, the SEPA cancellation has the status In process.